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Payment and Shipping / Handling Details:Yes, we put this here so you might actually READ IT!!! |
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We process orders as quickly as possible, usually within 72 hours. However, we are a family run business and have a vendor booth at many Renaissance Faires throughout the West Coast. We do sometimes get over-run with orders which can easily put us behind a week or more. Please allow a MINIMUM of 2 weeks for delivery before contacting/harassing/badgering us. If you are on a specific time restraint, CONTACT US BEFORE BUYING and we will be happy to advise you of your available options. - We may even be able to ship that same day!
IN PLAIN ENGLISH:
If you email us within less than 10 days after placing your order - you will likely be IGNORED! We are BUSY filling YOUR order and EVERYONE ELSE'S orders and if we have to stop to answer EVERYONE'S "did it ship yet?" email - NOBODY would get their orders! (same goes for PHONE CALLS!)
...thank you for your understanding.
WE ARE IN OREGON.
...FOR THOSE IN RIO LINDA, THAT'S PACIFIC TIME!!!
This site processes orders using Paypal and Paypal shopping cart. You DO NOT HAVE TO HAVE A PAYPAL ACCOUNT to purchase from this site. If you are a registered Paypal user, BE CERTAIN YOU KEEP YOUR PROFILE INFORMATION CURRENT. The address in your Paypal profile is WHERE your ORDER WILL BE SENT AUTOMATICALLY. If your order is returned to us or lost because you failed to update your information - WE ARE NOT RESPONSIBLE FOR IT. If it is returned to us, you will be charged the shipping/handling fees again.
Once your order is processed, shipping and handling fees WILL NOT BE REFUNDED unless there is a direct mistake on our part.
All Canadian orders are sent USPS PRIORITY MAIL INTERNATIONAL for an average shipping/handling cost of $14.00-25.00US or more. Feel free to contact us for international rate quotes.
All Over-seas orders are sent USPS PRIORITY MAIL INTERNATIONAL for an average shipping/handling cost of $14.00-35.00US or more. Feel free to contact us for international rate quotes.
***NOTE - The shopping cart on this website CANNOT CALCULATE OVERSEAS ORDERS! IF YOU ARE NOT IN THE USA, YOU WILL RECIEVE AN INVOICE FOR THE REMAINING SHIPPING OWED. YOUR ORDER WILL NOT BE PROCESSED OR SHIPPED UNTIL THE SHIPPING AMOUNT IS PAYED IN FULL. IF YOU DO NOT RECIEVE AN INVOICE VIA AND EMAIL FROM PAYPAL WITHIN 48 HOURS OF PLACING YOUR ORDER, EMAIL THE SALES DEPARTMENT.
DUE TO EXCESSIVE ABUSES OF THE PAYPAL CHARGEBACK SYSTEM, WE WILL ONLY SHIP USPS PRIORITY MAIL INTERNATIONAL UNLESS YOU MAKE PRIOR ARRANGEMENTS.
All Canadian and Over-seas orders must be payed with either Paypal or International Money Order only.
All USA Domestic shipments are sent USPS 2-3 Day Priority Mail unless otherwise requested (additional charges may apply for UPS or Fed-Ex type shipments).
We can rush/expedite for over-night shipping within the USA via USPS Express Mail or Fed-Ex but payment must be received before 12 Noon USA Pacific Time and is limited to stock on hand.
*Please Note - We will do our absolute best to fill rush orders, but we DO NOT GUARANTEE overnight delivery as past experiences have proven too many variables.
Personal checks are no longer accepted - Paypal, Cashier's Check, or Money Order only.
Payments can be mailed to:
All Things Renaissance
6830 NE Bothell Way #C332
Kenmore WA 98028
Returns or Exchanges gladly accepted! However exchanges for any reason other than damage, defect, or our shipping error are subject to a minimum $6.00 charge to help off-set our replacement postage costs. Please include this payment with your exchange.
Thank you!
Email Us!
With all communications, please include your full name, daytime phone number, and next weeks winning lotto numbers. -Thanks! :o)
*Note: We search high and low to bring you the best merchandise and wares that renaissance faire, SCA, LARP, and reinactors merchants, artists, and craftsmen have to offer. All products offered on the All Things Renaissance faire market online web site come with a satisfaction guarantee. If - for any reason - you are not satisfied with your order, send it back and we'll refund your purchase price. Or, contact us and we'll do our best to make it right!
This is our pledge to you - by our honour!